AFTER-SALES SERVICE
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Pre-sale training
Professional service staff to discuss welding solutions for customers, explain the welding machine working principle, electrical principle, structure; Train the technical personnel and their process parameters setting, the mastery of the process flow, the actual operation of the equipment and the daily maintenance, maintenance methods, etc.
After-sales technical support
Technical solution design: to provide perfect solutions for users by understanding their needs and existing objective conditions;
Maintenance services
24-hour after-sales service hotline: 0752-6831899-606.
Our company responds to the maintenance service within 2 hours and arrives at the site for maintenance within 12 hours. In order to provide better after-sales service for products, we timely receive the feedback from users, have professional personnel to answer and timely make feedback records, and provide solutions to the problems. If there is a need to go to the site for guidance, the company will arrange relevant professionals to the designated place for timely guidance within 24 hours. After-sales service staff will regularly call to visit the use of the situation, understand the use of equipment, product quality follow-up!
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Next to Yantian Road, Yandong Logistics Park, Xiantang Town, Dongyuan County
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